Spain: Selling customer data
01 January 1998
Complaints against the Spanish telephone monopoly, Telefonica, for misuse of data on customers, and the Data Protection Agency's prohibition on the sale of such data, have obliged the company to abandon plans for a massive expansion in such activity from March onwards. The plans had been signalled in a letter to customers in December, allowing them one month in which to register objections to the sale of their personal details. This caused the Agency to issue a notice of sanction. The United Left (IU) opposition party has also been denounced for having made its computerised data, including members' addresses, available to a private company which bombarded the members with mailshots of political material.