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THE POLICE RESPONSE TO CALLS FROM THE PUBLIC

01 January 1991

THE POLICE RESPONSE TO CALLS FROM THE PUBLIC
refdoc May=1991
BOOKS/PAMPHLETS , User Ref = 351.74
P Ekblom K Heal Home Office Research and Planning Unit Home
Office, 1982 95pp (R & PU Paper 9) 32503

Describes contact between the public and the police by
telephone and assesses the police response and the attitudes of
the public to the way the police handled calls. The work has
implications on management of the police particularly controls
of the radio controller and his work load.

attitudinal survey, 999 calls, police

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