ACCOUNTABILITIES: FIVE PUBLIC SERVICES
01 January 1991
ACCOUNTABILITIES: FIVE PUBLIC SERVICES
refdoc August=1991
BOOKS/PAMPHLETS , User Ref = 352/354 , Acc Date = 26-Oct-89
P Day, R Klein
Tavistock Publications, 1987 259pp RB46890
Five different types of public authority are examined, these
being non elected health and water authorities, elected education
and social services committees, and hybrid police authorities.
It is argued that elections do not necessarily make individuals
or organisations accountable, and that real accountability is not
possible without dialogue about how to evaluate the performance
of those responsible for delivering public services.
democracy, evaluation, local government, performance assessment,
performance measurement, public sector, public authorities,
health authorities
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