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"The government’s stated rationale for privatising court interpreting services is to improve efficiency and save money. Whether either of those has been achieved remains debatable. Unsubstantiated savings of £38 million under the first contract do not include the cost of rescheduling court cases, holding defendants on remand for extra time or the unquantifiable distress to parties. Changes to the publication of statistics on language services may also make it difficult to track significant differences between the two contracts."
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