THE POLICE RESPONSE TO CALLS FROM THE PUBLIC 
                    01 January 1991
                    
                    
THE POLICE RESPONSE TO CALLS FROM THE PUBLIC 
refdoc  May=1991
BOOKS/PAMPHLETS , User Ref = 351.74  
P Ekblom  K Heal  Home Office Research and Planning Unit  Home
Office, 1982 95pp (R & PU Paper 9) 32503 
Describes contact between the public and the police by 
telephone and assesses the police response and the attitudes  of
the public to the way the police handled calls. The work has 
implications on management of the police particularly controls 
of the radio controller and his work load. 
 
attitudinal survey, 999 calls, police  
Held by the Research Library at the London Research Centre,
Parliament House, 81 Black Prince Road, London SE1 7SZ, UK. Tel:
071-627-9666  Fax: 071-627-9674.
  Copies of articles are available by post - please contact the
address/phone above for cost and a copyright declaration form.
Books, pamphlets and other items are available through the inter-
library loan scheme.